Hamish Taylor Travels from London, UK

Hamish has an award winning record of driving innovation and change in a number of very different environments and is one of the world’s leading experts in Innovation, Change, Customer Focus, Brand Management and Performance.

He brings a rare combination of an outstanding CV and a fantastic ability to inspire audiences – delivered through both the use of stories from his own experience, tailored advice and practical tools; and his enthusiastic, humorous style.

Hamsih was trained in brand management at Procter & Gamble, became head of Brands at British Airways, before becoming CEO of Eurostar and CEO of Sainsbury's Bank. In each case, he left behind a record of significant growth/turnaround triggered by a willingness to challenge industry/organisation norms and place the customer at the core of all activities