Jaquie Scammell Travels from Melbourne, VIC

Topics

Author
Business
Communication
Customer Service
Female Speaker
Relationships

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Jaquie Scammell is Australia’s leading customer service expert, helping create a service mindset and elevate the ordinary moments between employee and customer.

An entertaining, popular speaker who is obsessed about serving people in a very human way and you feel her infectious energy from the stage. Her work helps organisations create the ultimate people plan to take care of their employees, through Service Habits so their employees take care of their customers.

A Thought Leader and published author of Service Mindset and Service Habits, along with being a regular blogger, Jaquie offers practical tools, resources and a set of Mindsets to help leaders transform their own behaviours and service habits to help them teach others.

Her unique teachings reveal a deep appreciation for the human side of business and through practical experiences, has built a philosophy that concentrates on the leaders of the organisations first, equipping them to spread the DNA of a service mindset throughout their teams, so that together they can serve a more conscious experience.

Keynote Titles

The Future of Service is Human - Redefining customer connection in a tech-driven world.
Service Habits™: Transform Culture from the Inside Out Embedding behavioural change that sticks.
Relational Leadership: Lead With Presence and Empathy Unlock engagement, retention, and loyalty through conscious leadership.
The Resonant Leader: A blueprint for high-performing teams in high-pressure environments.